What does "certified refurbished" mean?

"Certified refurbished" means the seller has put the laptop through a defined inspection process and is willing to stand behind it with a warranty.

The word "certified" isn't regulated in India, so it's only as good as the seller using it. A meaningful certification should tell you three things:

• What was checked. Ask for the checklist. At Whynew, it covers performance, display, keyboard, ports, wireless, audio, camera and battery. See our checklist.
• What condition it's in. A clear grade that describes the cosmetic condition honestly.
• What happens if something goes wrong. A written warranty and a return window.

If a seller says "certified" but can't explain what it certifies, treat it as marketing, not a promise.

Manufacturer-certified vs seller-certified

Some refurbished units are certified by the original brand (for example, Apple Certified Refurbished). Most in India are certified by the refurbisher. Both can be excellent — what matters is the testing and the warranty. More on that difference.