Return policy

If something isn't right, you have 7 days from delivery to request a return.

Eligible returns

• The device is faulty, damaged in transit or not as described
• You've changed your mind (see return shipping below)

Conditions

• The device is in the same condition as delivered, with no new damage
• The charger and any accessories are included
• You've signed out of all accounts and turned off Find My Mac / Find My Device
• For transit-damage claims, an unboxing video is required

How to return

1. Contact us on WhatsApp or by phone with your order number and the reason.
2. We'll book a pickup, or tell you where to send it.
3. Pack the device securely, ideally in the original packaging.

Return shipping

• Faulty, damaged or not as described: we pay for pickup.
• Change of mind: we'll tell you any return shipping charge before booking the pickup.

Refunds and replacements

Once the device passes inspection, you choose a replacement (if in stock) or a refund. Refunds go to your original payment method within 5–7 working days. COD orders are refunded by bank transfer or UPI.

Not returnable

Devices with physical or liquid damage after delivery, or devices locked to your account.