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Trust & safety

What certifications should a refurbished laptop seller have?

Certifications can be a useful signal, but they're not the only one — and a logo on a website proves nothing on its own.

Certifications you might see

  • GST registration: the basics. A legitimate seller gives you a GST invoice with their GSTIN on it.
  • ISO 9001: a quality-management standard. It shows they have documented processes.
  • ISO 14001: environmental management.
  • ISO 27001: information security, which is relevant to how they handle data.
  • R2 or e-Stewards: international standards for responsible electronics recycling and data destruction.
  • CPCB e-waste authorisation: relevant for businesses that handle e-waste in India.

How to check

Ask for the certificate number and verify it with the issuing body. A genuine seller won't mind.

What matters just as much

A clear written warranty, a real phone number, a physical address and a return policy you can actually read. Those tell you more about day-to-day trust than any logo. More on R2 and ISO.

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