CRM Software

Zoho CRM vs Brevo

Both are crm software. The short answer: choose Zoho CRM if you are indian SMBs wanting an affordable, customisable CRM; choose Brevo if you are businesses that want email, SMS and WhatsApp campaigns together.

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Zoho CRM logo Zoho CRMBrevo logo Brevo
Best forIndian SMBs wanting an affordable, customisable CRMBusinesses that want email, SMS and WhatsApp campaigns together
Free planYesYes
PricingSee providerSee provider
Built for IndiaYesGlobal
CategoriesCRM Software, AI Sales & Lead GenerationCRM Software, Email Marketing Software, WhatsApp Marketing & Business API Tools
Strengths
  • Good value
  • Deep customisation
  • Works with Zoho Books and Desk
  • Pricing based on emails sent
  • Multi-channel messaging
  • Free plan
Watch out for
  • Setup takes time to do well
  • Interface has many options
  • Daily sending limits on free plan
Visit Zoho CRMVisit Brevo

Which should you choose?

Zoho CRM: Customisable CRM with lead management, workflows, telephony integrations and AI assistant features.

Brevo: Formerly Sendinblue — email, SMS and WhatsApp marketing with a built-in CRM.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.