Cloud Telephony & IVR
MyOperator vs Exotel
Both are cloud telephony & ivr. The short answer: choose MyOperator if you are sMBs wanting an office phone system on mobile; choose Exotel if you are businesses handling high call volumes with IVR and call routing.
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| Best for | SMBs wanting an office phone system on mobile | Businesses handling high call volumes with IVR and call routing |
|---|---|---|
| Free plan | No (trial may exist) | No (trial may exist) |
| Pricing | See provider | See provider |
| Built for India | Yes | Yes |
| Categories | Cloud Telephony & IVR | Cloud Telephony & IVR |
| Strengths |
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| Watch out for |
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| Visit MyOperator | Visit Exotel |
Which should you choose?
MyOperator: Cloud call management with IVR, call recording and mobile app.
Exotel: Cloud telephony and customer engagement platform with virtual numbers, IVR and call analytics.
The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.
Not sure either fits? See all cloud telephony & ivr compared.