CRM Software

HubSpot CRM vs Freshsales

Both are crm software. The short answer: choose HubSpot CRM if you are small teams starting with a CRM for the first time; choose Freshsales if you are sales teams that want built-in phone and email.

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HubSpot CRM logo HubSpot CRMFreshsales logo Freshsales
Best forSmall teams starting with a CRM for the first timeSales teams that want built-in phone and email
Free planYesYes
PricingSee providerSee provider
Built for IndiaGlobalYes
CategoriesCRM Software, Email Marketing Software, AI Sales & Lead GenerationCRM Software, Cloud Telephony & IVR
Strengths
  • Generous free CRM
  • Easy to start
  • Huge integration library
  • Built-in phone and email
  • Clean UI
  • AI deal insights
Watch out for
  • Paid hubs get expensive as you scale
  • Advanced automation is in higher tiers
  • Some features locked to higher plans
Visit HubSpot CRMVisit Freshsales

Which should you choose?

HubSpot CRM: Free CRM with contacts, deals, email tracking and forms, with paid hubs for marketing, sales and service.

Freshsales: Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.