CRM Software

Freshsales vs Pipedrive

Both are crm software. The short answer: choose Freshsales if you are sales teams that want built-in phone and email; choose Pipedrive if you are small sales teams focused on pipeline management.

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Freshsales logo FreshsalesPipedrive logo Pipedrive
Best forSales teams that want built-in phone and emailSmall sales teams focused on pipeline management
Free planYesNo (trial may exist)
PricingSee providerSee provider
Built for IndiaYesGlobal
CategoriesCRM Software, Cloud Telephony & IVRCRM Software
Strengths
  • Built-in phone and email
  • Clean UI
  • AI deal insights
  • Very clear pipeline view
  • Quick to adopt
  • Good mobile app
Watch out for
  • Some features locked to higher plans
  • No free plan
  • Marketing features are add-ons
Visit FreshsalesVisit Pipedrive

Which should you choose?

Freshsales: Sales CRM from Freshworks with built-in calling, email sequences and deal pipelines.

Pipedrive: Visual pipeline CRM designed around deals and sales activities.

The best way to decide is to run the same week of real work through both — most offer a free plan or trial — and compare how long tasks take, what your team prefers, and the total cost for your number of users including renewal pricing.

Not sure either fits? See all crm software compared.